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【导语】在英语"听、说、读、写"四大技能中，听力排在首位，听力的重要性不言而喻。日常多关注听力高频词汇，对提高听力水平有好处。为此英语四六级频道特别整理了相关听力文章，希望对大家备考有所帮助。

　　2018年12月英语四级听力50篇汇总

　　英语四级听力50篇：32 Making a Complaint

　　Complaining about faulty goods or bad services is never easy. But if something you have brought is faulty or does not do what was claimed for it, you are not asking for a favor to get it put right.

　　Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have. In a small store the assistant may also be the owner so you can complain direct. In a chain store, ask the manager. If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find out who dealt with the complaint later. If you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article.

　　2018年12月英语四级听力50篇汇总

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